The Museum of Understanding Through Tolerance and Inclusion Ltd (MUTTI) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
MUTTI may collect personal information when you:
- Make a donation
- Purchase tickets or merchandise
- Subscribe to our mailing list
- Register for events or workshops
- Contact us via email, phone, or our website
The personal information we collect may include:
- Name, address, phone number, and email address
- Payment details (processed securely through our payment providers)
- Donation history and preferences
- Any other information you choose to provide
2. Use of Personal Information
MUTTI uses your personal information to:
- Process donations, sales, and event registrations
- Issue tax-deductible donation receipts
- Communicate with you about our programs, events, and fundraising activities
- Respond to enquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
You may opt out of receiving marketing or fundraising communications at any time by contacting us.
3. Disclosure of Personal Information
We will not sell, rent, or trade your personal information. MUTTI may share your information only with:
- Trusted service providers (e.g. payment processors, couriers, IT support) who assist us in delivering our services
- Regulators, auditors, or government authorities when required by law
- Partners or contractors engaged to support MUTTI’s charitable purposes, under strict confidentiality obligations
All third-party providers are required to handle your data in compliance with Australian privacy law.
4. Security of Personal Information
MUTTI takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:
- Secure online payment processing through Westpac’s platform
- Encrypted transmission of sensitive data
- Restricted access to personal information within our organisation
- Regular monitoring of our systems and procedures
However, no method of electronic storage is completely secure. While we take precautions, we cannot guarantee absolute security of your data.
5. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or outdated. To make a request, please contact us (see details below).
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools to improve functionality, track usage, and enhance your browsing experience. You can manage or disable cookies through your browser settings, although this may affect website functionality.
7. International Data Transfers
MUTTI primarily stores personal information in Australia. If information is transferred or stored outside Australia (e.g. through third-party cloud services), we will ensure it is protected by privacy standards consistent with Australian law.
8. Complaints
If you have concerns about how MUTTI has handled your personal information, please contact us. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
9. Contact Us
For privacy-related enquiries, please contact:
Belinda Mason Knierim
Director, MUTTI
Email: belinda@mutti.org.au
Postal Address: PO Box 326, North Sydney NSW 2060